Please note that we collect and store certain limited information related to your visits and interactions with our site. What we collect and how we use it is set forth below.

What data do we collect?

1) When you browse our site:

• Your IP address
• Your browsing behavior
• Date and time of visit
• Pages or services accessed
• Referring URLs

2) If you provide it to us:

You directly provide Our Company with most of the data we collect

• Email address and contents of email
• Information volunteered in surveys, contests, or promotions
• Information volunteered during registration
• Information volunteered through online forms for other purposes
• Personal identification information (Name, email address, phone number, mailing address, current employer.) 

How do we collect your data?

• Automatically when you browse our site
• When you provide it to us voluntarily

How will we use your data?

• To improve our site's content and services
• To understand how people use our services
• To respond to your emails or address issues
• To pre-populate online order forms (for account holders)
• Process your registration and enrollment in a course and issue a verifiable certificate of training or a training completion record
• Email you with special offers on other products and services with your consent
• Email you reminders on nearing expiry of your certification
• Provide updates on legislation that may require mandatory refresher training

How do we store your data?

• We use your data only for the purposes stated above.
• We do not disclose your personal information for marketing purposes.
• Keep your personal information data for 2 years after a certificate's expiry date, after which we will delete your data

Use and disclosure of information collected:

• 365 Safety Training Company, like many internet and catalogue retailers, employs other companies, individuals, and 3rd party software or web applications to perform specific functions on our behalf. Examples include processing of registration forms, fulfilling orders, delivery of packages, mail and email, address hygiene, credit card processing services, or research that improves the quality of services or offers provided to you.
• These providers have access to the information that they require to perform their functions but are prohibited by us from using that information for any other purposes. You may, however, “opt-out” of this use of your information at any time by emailing us at SayHello@365training.ca, but doing so may impair our ability to provide you with proper service and to process your orders (such as the certificate verification function). By doing that, you are forfeiting your certificate of completion and your training record with us become obsolete.
• If we are required to respond to a subpoena, court order, or other legal process, your personal information may be disclosed, possibly without notice to you.

Marketing

• We will not disclose your personal information to other parties for marketing purposes.

What are your data protection rights?

• Right to access: You can request copies of your personal data.
• Right to rectification: You can request corrections to inaccurate or incomplete information.
• Right to erasure: You can request the erasure of your personal data under certain conditions.
• Right to restrict processing: You can request restriction of processing of your personal data under certain conditions.
• Right to object to processing: You can object to our processing of your personal data under certain conditions.
• Right to data portability: You can request transfer of your data to another organization or directly to you under certain conditions.

Privacy policies of other websites

• Our website may contain links to other websites.
• Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

• We regularly review and update our privacy policy.
• This privacy policy was last updated on May 16, 2024.

How to contact us

If you have any questions about our privacy policy or the data we hold on you, please contact us:

• Call us at: +1 (833) 360 - 7766
• Email us at: SayHello@365Training.ca

You have the choice to provide personal information to us online.

• Personal information includes details like your name, address, and phone number.
• You can choose not to contact us via email, participate in surveys, or provide personal information using online forms.
• Alternative contact methods, such as by phone or mail, are available (see Contact Information section).
• Your decision not to participate in these online activities will not affect your ability to browse, read, or download content from the site.
• If you do not wish to submit your personal information for the purposes outlined in our privacy policy, please refrain from using, hiring, recruiting, or purchasing any of our services or products.

• If you request information, enroll in courses, buy products, or subscribe to services offered by us through our site, we will ask you to complete an order/registration form. This form will require certain information, including payment details such as a credit card number and expiration date, as well as general contact, billing, and shipping information.
• This information is necessary to complete the transaction, enroll you in courses, deliver the information, products, or services ordered, and collect payment. For your protection, all such information is collected and all credit card information is stored using encrypted means.
• Please be aware that the processing of these forms may, at times, be carried out by third-party companies, individuals, or web applications.

• In order to enhance your online experience, we utilize "cookies" and other technologies to passively gather demographic information, customize your browsing experience, personalize your interactions on our site, and monitor advertisements and other activities.
• Cookies are small data files transferred to your computer by your web browser. We use cookies to store a randomly generated identifying tag on your computer or electronic device.
• Our third-party advertisers may collect anonymous information about your preferences on our site using cookies and other technologies. This information is used to deliver relevant banner advertisements tailored to your interests.
• Interest-based advertising, also known as online behavioral advertising, utilizes information collected from various websites to predict your preferences and show you ads that are more likely to be of interest to you.
• You have the option to disable cookies on your computer or electronic device. However, please note that certain features of our site may not function as effectively once cookies are disabled.

⚫When you access our site or send e-mails to us, you are communicating with us electronically and consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices via our site. 

⚫To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail from us, please phone us.

• We implement measures to safeguard the integrity of our site, aiming to prevent data corruption and block unauthorized access to our systems and information.
• However, it is important to acknowledge that any information you transmit or disclose online could be collected and used by others or unlawfully intercepted by third parties.
• No data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot warrant the security of any information you transmit to us. 
• You may also take steps of your own to protect your information. 

For example: 

• create a unique, quality password and do not share it with others or use it on any other website. 
• Do not leave your computer or electronic device unattended before exiting a session and logging out. 
• Properly exit browsers when moving between websites.
• Use a company or work email address and mailing address to keep your personal information private.